Overnormality

Shipping Policy

Overview

This Shipping Policy outlines how we manage processing and delivery of physical goods. We focus on timely, secure delivery with clear communication throughout.

Order Processing

Orders are handled during regular business hours once payment is verified. High demand or holidays may cause slight delays, which will be promptly communicated.

Delivery Options

We collaborate with reputable couriers and postal services to ensure reliable delivery and tracking. Available shipping methods depend on your location.

Estimated Delivery Durations

Delivery times differ by destination. Domestic shipments usually arrive in 5–14 business days, while international deliveries may take 10–21 business days.

Shipping Constraints

Certain regions may have import restrictions or delivery challenges. Customers should ensure their addresses are accurate and deliverable.

Handling Lost or Damaged Packages

If your order is lost or damaged, contact us immediately. We will liaise with the courier to find the best resolution, possibly including a replacement or refund.

Customs and Taxes

International orders may incur customs duties or taxes as set by local authorities. These costs are the recipient's responsibility.

Confirmation of Delivery

Once a courier confirms delivery to the given address, responsibility transfers to the recipient.

Policy Revisions

We may update this Shipping Policy from time to time. Updates will be posted on this page.